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Calle 70 # 25-35 

Manizales, Caldas , Colombia

TEL:    Pbx  57 6 887 1552 

Movil  314 791 2891


Politics of Sustainability 



Meeting the needs of our customers by fulfilling the requirements, of continuous improvement in the quality of service,our commitment to the maintenance and improvement of our environmental, sociocultural and economic impacts as well as the trying to minimize and if possible eliminate the negative impacts,.We shal try to apply and dissemination the rights and duties of the our guests , clients and officials , seeking to increase the skills of our employees, pertaining to helping the preservation of the environment in compliance with the requirements as wel as addressing the prevention of child sexual exploitation, prevention against discrimination of the vulnerable population and work towards satisfying the return on investment to the owners of our company .


At  Hoteles Portico Galeria & Cava we believe that economic growth and the welfare of our society is closely linked to health environment as well as the fisical environment. Consequently, we accept our responsibility for environmental stewardship and are committed to integrating leading environmental practices and sustainability principles into our core business strategy.


Collaborating with customers, suppliers and business partners, actively working to reduce the environmental impact of our business activities and to continuously improve and innovate in terms of practices to: conserve our natural resources, minimize waste and pollution, improve environmental quality in the interior, establishing and reporting on key environmental performance indicators and increase environmental awareness among our associates, guests and communities.


That is why we adopted this Environmental Policy that provides the framework for setting and reviewing environmental objectives and targets, based on the following :


Apply environmental criteria in all planning and decision-making on issues that might affect the environment.


Voluntarily Comply with environmental legislation that is applicable to our activities . Implement the necessary tools to prevent contamination. Rational the use of resources, minimizing the consumption of water, paper and energy; reducing the generation of waste and emissions; encouraging recycling and looking for eco-efficient and eco friendly solutions.


We shall Involve all employees of the chain in the achievement of the environmental objectives through training and awareness programs. We shal try to promote good environmental practices among our suppliers and customers.


We shall try to contribute to research, development and dissemination of scientific and technological knowledge for the preservation of the environment.We shall collaborate with government and industry organizations in the definition and implementation of development policies for Sustainable Tourism.We hope that our activities contribute to improving the environmental conditions of the region where we operate, identifying areas for improvement and working on efficient solutions adapted to the environment.Admittedly, in many ways, we, as well as the national and international communities we serve, are taking only the first steps in implementing the necessary changes to achieve these fundamental objectives. However, we are convinced that our efforts to create a healthy environment represent the interests of current and future generations and constitute the foundation of a long-term success.


We are members and support the efforts of The Caldense Orchid Associationand we actively support the Program for conservation and propagation of our Colombian Orchids. For more information on general sustainability programs related to the environment, and how you can help Click here   


No to Sexual Exploitation of Children and Adolescents! It is everyone duty to protect our children and adolescents. We reject the exploitation, pornography, sex tourism and other forms of sexual abuse with minors, Act 679 20


No to Illegal Trafficking of Wild Flora and Fauna! We comply with the Act 17 of 1981 and Resolution 1367 of 2000 against the sale and transport of species of wild fauna and flora.











No to Illicit Traffic in Cultural Goods!

We reject the marketing and trafficking of regional and national cultural property, Law 103 of 1991 and Decree 904 of 1941, Act 397 of 1997 and Decree 833 of 2002, Law 1185 of 2008.









No to Discrimination,

Our company stands against discriminatory practices affecting the dignity of persons and we ensure that there is no discriminatory activity by reason of race, gender, ethnicity, religion, creed, political affiliation, sexual orientation, national origin, citizenship, disability, age, marital status or socioeconomic status in the development of our activities. We strive to ensure that none of our activities result in violation of children's rights and we check during the processes of hiring new employees, that all aplicants exceed the minimum age for employment according to our countries labor regulations and laws .


Our Mission: To provide excellent service, focused on sustainable tourism and conservation of our coffee culture and heritage , revaluing authentic cultural, social and natural values, creating authentic experiences.


Our Vision:To position ourselves as leaders in the region, remaining competitive by implementing sustainable tourism programs and , providing the tourist with quality service, comfortable spaces and warm environmentsOur overall objective: Is to define and respect the authentic, cultural, social and environmental values,that surround our region implementing programs that will lead to sustainable tourism, framed in a provision of excellent service to our guests and visitors.